Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lorena Escobar

Lorena Escobar

September 1, 2026

5  out of  5
rating by Lorena Escobar
"Isabel is the best. She always gets the job done. And if there was any concern or doubts, she helped me clarify it and feel comfortable in any situation. Every time I had call, she would do an amazing job"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such positive experiences with Isabel here in Cathedral City. "
Profile photo of Jonel Castro

Jonel Castro

August 12, 2026

5  out of  5
rating by Jonel Castro
"Great customer service! Detailed and informative. I went in 5 minutes before closing and from across the room Isabel Garza waived me down and said I'll take care of you. Without feeling rushed, she answered all my questions and was able to get me insurance the very next day. Thank you Isabel! Your the best 😆"
We responded:
"Thanks so much Jonel for your kind review of how Isabel helped you! We really appreciate giving us the opportunity to be your insurance agency. "
Profile photo of Rosa DiBello

Rosa DiBello

August 7, 2026

5  out of  5
rating by Rosa DiBello
"I had the pleasure to work with Isabel today at Phil Goodge State Farm office. I had ann issue with a credit card and had to call in to update my account and pay a bill. As we were reviewing my accounts, she corrected something that was showing on my bill. I am grateful for Isabel and her quick action."
We responded:
"We appreciate your review Rosa! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Donald Fitzgerald

Donald Fitzgerald

August 6, 2026

5  out of  5
rating by Donald Fitzgerald
"Absolutely outstanding experience from start to finish! Getting my new policy set up was quick, easy, and stress free. Isabel was knowledgeable, answered all of my questions, and made sure I understood my coverage without trying to pressure me into anything. She found me a great rate and made the entire process smooth. Excellent customer service and communication! I highly recommend them to anyone looking for reliable insurance!"
We responded:
"Thank you so much Donald for taking the time to write this review. I’m very happy you had such a positive experience with Isabel and we all look forward to being of further service. "
Profile photo of Wanda Wheeler

Wanda Wheeler

July 28, 2026

5  out of  5
rating by Wanda Wheeler
"I called State Farm to raise my deductible to lower my bill. Isabel was so very helpful with a solution and I didn't have to raise my deductible. Thanks so much."
We responded:
"Thank you Wanda for being a valued client and we’re very happy Isabel was able to assist you with the cost of your policy. "
Profile photo of Dave's Catering

Dave's Catering

July 12, 2026

5  out of  5
rating by Dave's Catering
"Joe was so helpful and very professional. He let me know exactly what documents to bring in to make getting health insurance so easy."
We responded:
"Thank you for your feedback, David! It's great to hear that Joe was able to assist you with such professionalism and clarity in gathering the necessary documents for your health insurance. If you have any more questions or need further assistance, feel free to reach out to our team."
Profile photo of Ulises Medina

Ulises Medina

July 7, 2026

5  out of  5
rating by Ulises Medina
"Monica is the best. Great service"
We responded:
"Thank you, Ulises, for your feedback! We're glad to hear that Monica provided you with great service. If you need any further assistance, feel free to reach out."
Profile photo of Dan Sajtar

Dan Sajtar

July 7, 2026

5  out of  5
rating by Dan Sajtar
"I needed to get insurance for a motorcycle in another state. Isabel was extremely helpful and guided me through the process. Isabel was in contact with me and answered all my questions. I will definitely recommend State Farm and this agency to anyone with insurance needs"
We responded:
"Thank you, Dan, for sharing your experience! It's great to hear that Isabel was able to assist you with your motorcycle insurance needs and provide the guidance you were looking for. We appreciate your recommendation and look forward to serving you in the future."
Profile photo of Maria Medina

Maria Medina

July 3, 2026

5  out of  5
rating by Maria Medina
"Thank you Monica & Lily for your great customer service & friendliness for all these past years. I highly recommend choosing Phil Goodge State Farm for your Insurance needs!"
We responded:
"Thank you, Maria, for your kind words and for highlighting Monica and Lily's excellent service over the years. We're grateful for your recommendation and trust in Phil Goodge State Farm for your insurance needs. Your support means a lot to us!"
Profile photo of Jeff Winstead

Jeff Winstead

July 1, 2026

5  out of  5
rating by Jeff Winstead
"Friendly and customer service oriented. Isabel, who recently assisted me with a complicated request, is highly knowledgeable and responsive."
We responded:
"Thanks so much for your kind review Jeff. I'm so glad we've had the opportunity to assist you with your insurance while in CA and we all wish you the best in your move to NC."
Profile photo of Maynor E. Ochoa

Maynor E. Ochoa

June 26, 2026

5  out of  5
rating by Maynor E. Ochoa
"I've been a State Farm Customer since 2014. They've always been great and I a huge on Loyalty so when I moved back from South Dakota I kept them as my insurers.

I just want to let it be known, that when I found Phil Goodge and Isabel over here at the Palm Springs Address, EVERYTHING CHANGED. They are some of the most honest, caring and amazing people I've met! They help me with everything, from questions to policy changes and everything in between! They also reach out to me to let me know when something changes that could benefit little old me! Simply Amazing. If I could give 10 stars, I definitely would. Thank you to Isabel, Mr Goodge and everyone over there at that State Farm office. I couldn't be happier with them."
We responded:
"Thanks so much Maynor for placing your confidence and trust in our agency and for your kind words. We strive to provide excellent service and your review motivates us even more!"
Profile photo of Jeff Jones

Jeff Jones

June 20, 2026

5  out of  5
rating by Jeff Jones
"Phil Goodge has been in the business of pleasing his huge family of clients for many years.

And the MAIN reason he has such a huge clientele is because each one of us receive such excellent care.

Phil hires people who instinctively know the importance becoming a family-like operation offering family-first, start-to-finish service.

Take Lily for instance:

Mr.Googe has relied successfully on Lily's daily coordination of customer care concerns by updating all Phil's customers who need help with pertinent & timely information and tips using thorough and constant follow-ups until she is complely satisfied that THE CUSTOMER is satisfied, too.

So efficient and proven is Lily that Phil doesn't bother to come into the office on Friday's any more. He figures, correctly, that he'll only get in Lily's way!

Lily's a young bundle of energy who patiently listens to my problems, repeats what I've told her so that we both have a clear understanding of my needs or dilemma, and then she begins guiding me (all the while keeping a great sense of humor) to a detailed yet simply stated resolution plan.

She helped me understand that it would take her 2 to 3 days to resolve the problem completely because necessary information would have to be updated step-by-step insuring that the problem that I had would REMAIN resolved.

That's the kind of service I have enjoyed from Phil, himself, and from everyone of his associates for over thirteen years.

Do yourself a favor. Become a client of Lily's & Phil Goodge's. You simply can't do better.

~ Jeff Jones"
We responded:
"Jeff, I really appreciate you taking the time to write this review and mentioning your recent interaction with Monica. We are fortunate to have her on our agency team and to have you as a valued client for many years!"
Profile photo of Manuel Ramirez

Manuel Ramirez

June 18, 2026

5  out of  5
rating by Manuel Ramirez
"Lily was my represented she worked it everything out with me explained everything perfectly nothing was difficult everything was smoothly with her I appreciate her work and how efficient she is."
We responded:
"Thank you, Manuel, for your feedback. It's great to hear that Lily was able to assist you efficiently and make everything smooth. We appreciate your recognition of her hard work."
Profile photo of Scott Bohlender

Scott Bohlender

April 24, 2026

5  out of  5
rating by Scott Bohlender
"Really easy to get my insurance. Isabel was super friendly, timely, and helpful!"
We responded:
"Thank you, Scott, for your feedback! We're glad to hear that Isabel made the process easy and was friendly and helpful. We appreciate your support!"
Profile photo of Frank Ofarrell

Frank Ofarrell

April 24, 2026

5  out of  5
rating by Frank Ofarrell
"Great Service
Very Professional"
We responded:
"Thank you, Frank, for your feedback! We're glad to hear you found our service professional. Your support means a lot to us."
Profile photo of Stacey Van Riper

Stacey Van Riper

April 17, 2026

5  out of  5
rating by Stacey Van Riper
"Fay Haiden was extremely helpful, knowledgeable and quick at getting me information on my insurance needs. I’m happy with the service she provided! I would definitely work with her again on any future needs."
We responded:
"Thank you, Stacey, for sharing your experience! It's great to hear that Fay was able to assist you effectively with your insurance needs. We look forward to helping you again in the future. "
Profile photo of Kathy Garcia

Kathy Garcia

April 16, 2026

5  out of  5
rating by Kathy Garcia
"Quick response to my voicemail and Excellent customer service from Monica!"
We responded:
"Thank you, Kathy, for your feedback! We're glad to hear that Monica provided you with excellent customer service and a quick response. Your support means a lot to us."
Profile photo of Ally E

Ally E

April 10, 2026

5  out of  5
rating by Ally E
"Lily is an amazing agent, she is always super nice and helpful with everything!! Simply the best!!"
We responded:
"Thank you, Ally, for your kind words about Lily! We're glad to hear she has been helpful and nice in assisting you. Your feedback means a lot to us. "
Profile photo of carlos lemus

carlos lemus

April 9, 2026

5  out of  5
rating by carlos lemus
"Lily was very nice helpful and professional! Great service"
We responded:
"Thank you, Carlos, for your feedback! We're glad to hear that Lily provided you with helpful and professional service. Your support means a lot to us."
Profile photo of Rodrigo Aranda

Rodrigo Aranda

April 9, 2026

5  out of  5
rating by Rodrigo Aranda
"Lily is a great insurance agent, has been helping my family with our insurance needs for over a decade now. She is very attentive and responds to questions quickly."
We responded:
"Thank you, Rodrigo, for your kind words about Lily. We're grateful for your loyalty and are glad to hear that Lily has been attentive and responsive to your family's insurance needs over the years. Your feedback means a lot to us. "
Profile photo of Tom Dawley

Tom Dawley

March 24, 2026

5  out of  5
rating by Tom Dawley
"We have been with State Farm for the past 18 years and have been completely satisfied with the coverage and more importantly the professional customer service. Lily, Isabel, Monica have all been helpful over the years answering any inquiries that we may have."
We responded:
"Thank you, Tom, for your loyalty over the past 18 years and for sharing your experience with us. It's great to hear that Lily, Isabel, and Monica have been able to assist you with your inquiries. We appreciate your support!"
Profile photo of joe rosso

joe rosso

March 21, 2026

1  out of  5
rating by joe rosso
"Phil I'm not upset at all I'm very disappointed that before sending my policy to your Corp Office you chose not to let me know and it was a concern when you were called and no answers
Concerning the accusations made by your employee that I verbally threatened her which is untrue,and that i came into your office displaying threatening behavior,which again is untrue
I have asked over the past year for proof of the phone call I had with that employee and the so called visit to your or any other State Farm office again untrue
If you can provide that proof I'll move on but if not I go further and seek help to get this slanderous accusation resolved
Thanks
Happy 2026"
Profile photo of Matthew Loera

Matthew Loera

March 20, 2026

5  out of  5
rating by Matthew Loera
"I called to make some changes to my plan and Monica was very kind and helpful. The updates were made quickly and seamlessly."
We responded:
"Thank you, Matthew, for sharing your experience! We're glad to hear that Monica was able to assist you efficiently with your plan updates. Your feedback is greatly appreciated. "
Profile photo of Rachel Ramirez Felix

Rachel Ramirez Felix

March 19, 2026

5  out of  5
rating by Rachel Ramirez Felix
"Monica was very helpful and knowledgeable. She had my whole issue resolved!! I thank God because He out the right person in the phone to help me!!♥️"
We responded:
"Thank you, Rachel, for sharing your experience with Monica. We're glad she was able to assist you and resolve your issue. Your feedback means a lot to us."
Profile photo of Nicholle R

Nicholle R

March 19, 2026

5  out of  5
rating by Nicholle R
"The efforts and support this State Farm branch has provided over the years are truly immense. Isabel has consistently helped my family and me. She is always kind and considerate, guiding us with her best efforts. She explains the policies, updates, and what we need to understand very thoroughly. I greatly respect her professionalism and expertise. I am very grateful for the staff in this branch.This State Farm branch is the best in the valley!"
We responded:
"Thank you, Nicholle, for your thoughtful review. We're glad to hear that Isabel has been a helpful guide for your family, and it's great to know that you value her professionalism and expertise. Your appreciation for our team's efforts means a lot to us."