State Farm® Insurance Agent Phil Goodge

"I am happy to have had Lily Bernell assist me with my homeowners and car insurance policies. She definitely went above and beyond to make sure all my questions and doubts were answered. I really recommend anyone to work with Lily if you want a true and honest service. Max P."

"I was shopping around for car insurance so I called for a quote. I spoke with 2 different women, one was just okay, Monica was very helpful . I ended up getting a slightly better deal with another company but might consider them later."

"I had an amazing experience at this office. I went in for a quote and felt every welcomed and at home. Monica was amazing!!! Definitely recommend this place to get insurance. Monica answered all my questions and was very patient with me. Thank you State Farm !!! Thank you Monica"

"Fay is a great asset to the team! She is kind and so incredibly knowledgeable. She makes insurance a heck of a lot more understanding! Thank you for your patience in this important life decision!"

"I had a great experience with this State Farm office, especially working with Monica. She was professional, knowledgeable, and genuinely cared about helping me find the right coverage for Life Insurance. Monica took the time to explain all my options clearly, answered every question I had, and made the entire process smooth and stress-free. It’s refreshing to work with someone who is so responsive and friendly. I highly recommend this State Farm office—and Monica in particular—for excellent customer service and reliable insurance support!"

"Isabel is phenomenal, anytime I have any questions or concerns she's always available."

"Hi, my name is Mario Acosta and I just wanna say thank you to Lili for everything. she’s been helping me with my vehicles , and for any change that I had to doing my policy. Thank you again, Lili."

"Fantastic service. Monica was incredibly knowledgeable and patient with us while we asked so many questions, trying to figure out everything we needed for life insurance. Highly recommend!"

"He sido clienta state farm desde hace tres años y estoy súper contenta con la atención que me da Lily es demasiado amable y resuelve muy bien mis dudas"

"I special request for Lily"

"Well, when I go in there, everybody is pleasant. Don’t go in there as much, but I do talk to them every month to make my payments answers the phone professionally and helps me with all my needs."

"Called in for a certain type of vehicle coverage and I had the help of Isabel to assist me with this. She was very helpful, thorough, nice and explained the details of this specific type of policy. Thank you Isabel."

"Richard was wonderful to work with. He made the process easy. I never felt pressured, only supported. I highly recommend him to anyone looking for life insurance they can feel great about."

"Highly recommend Richard! He’s knowledgeable, and made the life insurance process easy to understand. Great communication and truly cares about the client experience."

"Fay has taught me so much about insurance. I would ask her anything about my insurance needs!"

"Fay was so awesome and helpful"

"I can’t say enough good things about Isabel. I have obtained my car, renters and life insurance with her and the experience has been nothing but amazing every step of the way. She is knowledgeable, patient, and always takes the time to make sure I fully understand my options and feel confident in my coverage. What really sets Isabel apart is how she treats me like family. She genuinely cares, checks in, and always has my best interests at heart. It’s rare to find someone so professional yet so personal. I highly recommend her to anyone looking for an agent they can truly trust."

"Isabel is incredibly knowledgeable and always takes the time to explain everything clearly. She truly makes you feel like family and goes above and beyond to make sure you’re taken care of. Highly recommend"

"I have experienced excellent customer service from Isabel. I often ask the same questions, and she responds each time as though it were the first, demonstrating remarkable patience and professionalism. Isabel is consistently courteous, patient and highly knowledgeable in her field."

"Rich Alvarez did an amazing job by providing different quotes for life insurance making sure I got the best deal. I have referred him and he has not disappointed with his excellent customer service and diligence."

"Phil I'm not upset at all I'm very disappointed that before sending my policy to your Corp Office you chose not to let me know and it was a concern when you were called and no answers Concerning the accusations made by your employee that I verbally threatened her which is untrue,and that i came into your office displaying threatening behavior,which again is untrue I have asked over the past year for proof of the phone call I had with that employee and the so called visit to your or any other State Farm office again untrue If you can provide that proof I'll move on but if not I go further and seek help to get this slanderous accusation resolved Thanks Happy 2026"

"Very helpful. Explained the situation very well and answered all my questions"

"I've been with Phil Goodge for 12 or 13 years now. For the first 11 or so I received unbelievable service from them. Unfortunately its gone bad fast over the last year or so and at this point is beyond disappointing. I've always believed in being loyal to someone who treats you good and provides great service so I didn't give up on them easily but at this point I have no choice but to look for a new agent. Under the circumstances you've left me no choice but to file a complaint with the California Department of Insurance and State Farm directly. It's crazy that after all these years you refuse to except responsibility for your agencies mistake and deny our previous conversation about these issues."

"I have been insured with PhilGoodge/State Farm Ins since 2022 and have consistently received A+ customer service from Phil and everyone on his team. They are highly professional, knowledgeable, proactive and personable. I’m grateful for the exemplary service."

"All I have to do is tell y,all I have been with this co for about 20 years they are very nice and accommodating the new offices are very nice and welcoming if u need insurance go to Phil"